BENEFITS OF DOING BUSINESS WITH THE A. F. DANIEL TECHNOLOGY GROUP:

• We are an NEC specialist. Since the NEC systems are the only systems we choose to offer, our knowledge and support is not diluted over several manufacturer's products.
  
  
• Our employees and partners are factory trained. Anyone can take an online course for free and call themselves a "certified technician." We actually attend training at the factory.
  
  
• Few online telephone system retailers are also information technology professionals. We are a Microsoft Certified Partner recognized by Microsoft for a proficiency in Networking Infrastructure Solutions and Advanced Infrastructure Solutions. We are uniquely positioned above other online retailers to support you into the future as telecommunications and computing converge.
  
  
• Free manuals, programming software, DESI (telephone overlay) labels, DESI label printing software, quick reference guides, and the like in most cases. Some minimum purchase requirements may apply.
  
  
• Remote programming service - If you want us to remotely set up your phone system programming for you, we can, at a very reasonable price
  
  
• Low Price Promise - We love to beat our competitor's prices, especially the generic express sites, no frills sites that claim great prices and lack support, and "we carry everything" sites. Get the process started by faxing us their quote at (610)719-9988 - they must have the product in stock, be an Authorized NEC Channel Reseller, and offer similar technical support to customers after the sale.
  
  

ORDER ACCEPTANCE. Your emailed receipt of an order confirmation indicates that we received your order request, but does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Because of the large transaction value of many of our orders, we occasionally call to confirm your order and / or payment information. We may require additional information and/or verification before accepting and processing any order in accordance with our fraud prevention procedures. We reserve the right to decline the acceptance of any order for any reason.

PRICING AND AVAILABILITY. Item availability and prices are subject to change at any time, without notice.

TYPOGRAPHICAL ERRORS. In the event a product is listed at an incorrect price due to typographical error, or error in pricing information received from our suppliers, we have the right to refuse or cancel your order whether or not the order has been confirmed. If your credit card is charged, we will refund your credit card and issue you a ten dollar store credit for the inconvenience.

EXTERNAL HYPERLINKS. We may provide, or third parties may provide, links to other Internet sites or resources. We have no control over such sites and resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and that we do not endorse and are not responsible or liable for any content, advertising, products, or other materials on or available from external sites or resources. You agree not to hold us responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such external site or resource.

RETURN POLICY. With some exceptions noted below, all equipment purchased from our website or by phone at our published web pricing may be returned to us within fourteen days of purchase for a full refund less a twenty percent restocking fee, shipping and handling fees, and labor fees for the assembly and programming of custom ordered equipment. Equipment and its original packing must be returned in new, unopened, undamaged condition. Additional charges will apply for opened boxes, any missing items such as packing materials, manuals, cables, and the like. The original box and its contents must be unmarked. Any shipment to you that is unclaimed or refused and returned to us will be refunded less a twenty percent restocking fee, shipping and handling fees, and labor fees for the assembly and programming of custom ordered equipment. Restocking fees are not a penalty; they provide for the inspection of and testing of equipment prior to return to inventory. Equipment damaged in shipment or not in the original packaging will not be accepted for a refund. Orders canceled prior to shipment are subject to a ten percent service charge to cover costs we incur processing your order. Warranty and return items must have a Return Authorization Number printed on the outside of the shipping box or they will be refused. Buyer is responsible for all shipping charges. We do not accept returns on equipment that is misused, abused or is accidentally damaged. Wireless phone systems and accessories may not be returned under any circumstance - they must be returned to the manufacturer for service. All sales are final on invoices marked "ROCK BOTTOM PRICING APPLIES / NO REFUNDS / NO EXCHANGES" when equipment is purchased below our published web pricing at the time of purchase or when we match or beat a competitors price. All sales are final on voicemail systems purchased with "None" selected for Support Plan when a technical support plan has been offered at the time of sale. All sales are final on the NEC DFx Voicemail System and NEC DFx Voicemail System accessories.

PROMOTION - EFFECTIVE 12/10/2007 - ENDS 1/7/2008 - FREE TECHNICAL SUPPORT OFFER. Receive free live technical support, one-on-one, by telephone for 6 months from date of purchase of NEC DSX-80 or NEC DSX-160 telephone system when an Intramail or Intramail Pro is also ordered on the same invoice and the invoice total excluding tax and shipping is over $1,950.00. Offer void if purchasing an NEC DSX-40 with "By email only, no live support" selected at time of purchase. To qualify for this promotion, and all items on invoice must be purchased at published web pricing at http://www.computelco.com/ - if your invoice was discounted from published pricing, your purchase does not qualify for the Free Technical Support Offer promotion. NO APPOINTMENT IS REQUIRED. Response times for technical support are usually immediate. If technicians are working with other customers at the time you request support, or if all technicians' time has been reserved by appointment, you will optionally be given the opportunity to make an appointment. Live technical support is available between the business hours of 9am to 5pm eastern, excluding national holidays, Monday through Friday.

GENERAL PRODUCT TECHNICAL SUPPORT. With some exceptions, free and unlimited email based technical support is always avaiable for products purchased from the A. F. Daniel Technology Group, Inc. for a period of two years after the date of purchase. Live telephone support and live remote telephone system programming is available for an additional charge. Email based technical support is available between the business hours of 9am to 5pm eastern, excluding national holidays, Monday through Friday. Turn-around times for a reply are usually 24 to 48 hours. Replies during holidays and peak periods may be delayed beyond this. Please be as detailed as possible when contacting technical support by email to speed up response time and resolution speed. No free technical support is available for the NEC DFx voicemail system. Technical support for the NEC DFx voicemail system is available for purchase at $125/hour and a minimum charge of 2 hours applies.

WARRANTY AND REPAIRS. The A. F. Daniel Technology Group, Inc. does not offer any express warranties. However, many of the products available through the A. F. Daniel Technology Group, Inc. are covered by Manufacturers' Warranties. If a product is covered by a manufacturer's warranty, it will be stated on that product's web page. Manufacturers' warranty details are typically available at the manufacturer's websites. Detailed manufacturer warranty information can also be obtained for free by contacting our Customer Service department. For products manufactured by NEC, the A. F. Daniel Technology Group, Inc. will assist you sending your product to NEC for repair or replacement. Contact the A. F. Daniel Technology Group, Inc to arrange for an RMA number to send the product to us for testing before it is submitted to NEC for evaluation. Shipping and handling fees apply. Additional bench test fees also apply if the NEC product you are submitting for repair or replacement is not found to be defective. The NEC manufacturer's warranty excludes coverage for products which were installed, repaired or maintained by an unauthorized service provider or which were subjected to misuse, abuse, improper installation or application, improper maintenance or repair, alteration, accident or negligence in use, improper temperature, humidity or other environmental condition (including, but not limited to, lightning or water damage), storage, transportation, or handling.

SALES AND USE TAX. In some states we may be required to collect sales tax on some purchases. If we are required to collect sales tax, it may be collected after the initial transaction. In most states, you are required to pay use tax when you purchase merchandise through the internet and the internet merchant does not collect sales tax. Contact your local tax authority for additional information.

MODIFICATIONS TO TERMS AND CONDITIONS. Terms and conditions may be modified at any time without notification to you by the A. F. Daniel Technology Group, Inc. Terms and conditions are always available at this web page for your inspection prior to purchase.

INDEMNIFICATION. You agree to indemnify and hold us and our subsidiaries, affiliates, officers, agents, co-branders, or other partners, and employees, harmless from any claim or demand, including all attorney's fees, made by any third party due to or arising out of the use of the website or its associated services.